With increasing uncertainty and stress in the past few years, and moving into what is looking to be a continuous period of strain, implementing high-quality Employee Assistance Programmes (EAP) is one of the best perks that you can offer your employees.
Providing Wellbeing Assistance and advice, from a simple counselling session with someone who really knows how to listen, through to financial guidance and legal resources, this is a genuine and valued benefit for staff, and can help you attract and retain high quality applicants to your roles.
Recognising that the wellbeing of your employees is crucial to their health also brings benefits such as improvements in positivity, productivity and attendance.


Our employee assistance plan offers a range of services designed to assist, guide, and mentor employees through times when they need help across a range of challenges. You can see how employees would access this with a live demo of the My Staff Shop EAP platform on request.
As a provider of one of the most comprehensive schemes in the UK, My Staff Shop offer: Counselling Assistance, Career Coaching and Education Support, Childcare Services, Money Management Assistance, Legal Assistance and Health and Wellbeing support.
Offering guidance on how to plan for spending and saving, at a level which is accessible to all ages and abilities. Our financial wellness information will help your employees to make the most of their salary and protect against any financial shocks.
Talk to usOur Employee Assistance Programme can provide support with pregnancy health and wellbeing, feeding, weaning, immunisation, supporting your partner as a new parent, and returning to work.
Talk to usFrom supporting a move for work and juggling finances, through to information and advice to minimise study stress. Advice for those undertaking both professional qualifications and mainstream exams is just a phone call away.
Talk to usWith our Legal Assistance, employees can search for a wide selection of legal information and advice to help them with issues including those unrelated to employment or work.
Talk to usOur Counselling EAP service provides qualified counsellors who are available to provide one-to-one confidential advice, available 24/7 and sessions about anything troubling your staff, to give them peace of mind.
Talk to usInformation on eating well, incorporating exercise into daily life, looking after your mental health, relaxation techniques and more - all designed to help your staff stay well & minimise stress.
Talk to usStaff can access all of their EAP services via their My Staff Shop login and by phone, making it easy for them to find the most suitable service to support their needs and provide help quickly when they need it.
Find out more about how the My Staff Shop Employee Assistance Programme can help your staff by contacting us using the form below.

Replacing an employee is expensive; retaining one costs much less. A well-designed Reward & Recognition programme can significantly reduce staff turnover.
An Employee Assistance Programme (EAP) offers support for employees to help manage personal or work-related issues that might affect their wellbeing or performance. Our EAP provides support with: Mental Health & Emotional Wellbeing |
| No, providing an Employee Assistance Programme (EAP) is not a legal requirement in the UK. However, employers do have a legal duty of care to protect the health, safety, and welfare of their employees. This includes safeguarding mental as well as physical health. Providing an EAP is beneficial to employee wellbeing, as well as work culture, EVP, and organisational reputation. |
| Yes, EAPs are completely confidential. Any support or advice your staff receive through an Employee Assistance Programme is private and not shared with you. |
HMRC allows an exemption for employer-provided welfare counselling. EAPs usually include confidential advice on things like: mental health, stress management, bereavement, family and relationship issues, financial/debt worries, substance abuse If limited to these kinds of “welfare” areas, the EAP is not a taxable benefit. |
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