The UK is experiencing long NHS waiting times which is causing unnecessary stress and health anxiety. Alongside missing work to attend appointments, there is a rise in presenteeism and sick leave, which impacts employee progression and the day to day running of your business.
The solution is access to a Virtual GP service. Your team will access 24/7 support from UK registered NHS doctors, enabling your employees to:

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Based on recorded monthly medians and average ratings from Mar 2025–Apr 2026.)

Through the Virtual GP system, your employee’s health needs are met swiftly and securely. All consultations are private and confidential, ensuring peace of mind. Staff can access the Virtual GP service via their My Staff Shop login and through our App, making it easy for them to access expert help wherever they need it, even when they are far away from home.
“I couldn’t get an NHS appointment and was advised to keep trying every morning or face a long wait. The virtual GP service made things much easier, and I spoke to a GP on my lunch break within minutes. I got peace of mind straight away without needing to take time off or sit on a waiting list.”
“The Virtual GP was invaluable to me. My son had an infection that was diagnosed, treated and sorted in just a few hours. Such a great service and a massive weight off my mind knowing I can access it whenever we need medical advice.”
“I’d been waiting nearly three weeks for a GP appointment while dealing with a painful infection that kept me off work. The virtual GP service let me speak to a doctor within minutes and get treatment straight away. I picked up my prescription locally that same day and was able to get back to work much quicker.”

To design a comprehensive benefits package incorporating the Virtual GP service, explore our Wellbeing options.
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